Terms of Sale

In these Terms, the following terms have the meanings indicated below:

• "Application": refers to the StratAlp mobile and web application accessible on iOS, Android, and web browsers.

• "User": refers to any natural or legal person who has created an account on the Application.

• "Subscription": refers to subscribing to one of the paid offers proposed by StratAlp.

• "Premium Services": refers to all features accessible to Users with a paid Subscription.

• "Content": refers to all data, GPS tracks, strategies, and information created or imported by the User.

• "Stripe": refers to the payment service provider used by StratAlp for transaction processing.

These Terms define the conditions under which StratAlp provides Users with access to its Premium Services.

Services included in subscriptions: • Export strategies to GPS watches (Garmin, Coros, Suunto) • Advanced nutrition and hydration planning • Equipment and gear management • Connection to third-party platforms (Strava, Garmin Connect) • Detailed post-race analysis • Real-time weather data • Athlete management (Coach plans) • Unlimited cloud backup

These Terms apply to the exclusion of all other conditions, particularly those applicable to the Terms of Use which govern the general use of the Application.

StratAlp offers the following subscription plans:

INDIVIDUAL PLANS

• Free: Access to basic features (GPX import, manual segmentation, 3 projects maximum)

• Premium – €1.99/month or €19.99/year

• Export to GPS watches
• Unlimited projects
• Basic equipment management
• Strava/Garmin synchronization

• Premium Plus – €2.99/month or €29.99/year

• All Premium features
• Advanced nutrition planning
• Post-race analysis
• Real-time weather
• Priority support

COACH/PROFESSIONAL PLANS

• Coach Basic – €4.99/month: Up to 10 athletes • Coach Team – €6.99/month: Up to 30 athletes • Coach Club – €11.99/month: Up to 100 athletes

All prices are in euros, including all taxes (French VAT at 20% included).

StratAlp reserves the right to modify its offers and prices at any time. Price changes will be notified to subscribed Users at least 30 days before they take effect.

4.1. Legal Capacity

To subscribe to a paid subscription, the User must: • Be at least 18 years old, or be aged 15 to 17 with prior authorization from their legal representative (Art. 1146 of the French Civil Code); accounts are not available to minors under 15 (cf. Terms of Use Art. 3.1) • Have the legal capacity to contract • Have a valid payment method

4.2. Subscription Process

Subscription is done according to the following steps:

1. Create a StratAlp account (if not existing)
2. Select the desired subscription plan
3. Enter payment information
4. Accept these Terms and the Privacy Policy
5. Validate payment
6. Immediate activation of Premium Services

4.3. Confirmation

A confirmation email is sent to the User after each subscription, renewal, or subscription modification.

5.1. Applicable Prices

Applicable prices are those displayed on the Application at the time of subscription. They are expressed in euros including all taxes.

5.2. Payment Methods

Payment is made exclusively by credit card (Visa, Mastercard, American Express) through our provider Stripe, certified PCI-DSS level 1.

5.3. Billing

• Monthly subscription: charge on the anniversary date of subscription • Annual subscription: single charge at subscription

An invoice is available in the User's personal space after each payment.

5.4. Payment Failure

In case of payment failure, StratAlp reserves the right to suspend access to Premium Services after a reminder attempt. The User will be notified by email.

5.5. Price Changes

Any price change will be communicated by email at least 30 days before it takes effect. The User may cancel their subscription before the new prices take effect.

6.1. Initial Duration

The Subscription is entered into for a period of one month (monthly subscription) or one year (annual subscription) from the date of subscription.

6.2. Automatic Renewal

Unless canceled by the User, the Subscription is automatically renewed for a period identical to the initial period.

Renewal occurs on the anniversary date of subscription. The User is informed of renewal by email a few days before the charge date.

6.3. Plan Changes

The User may change subscription plans at any time: • Upgrade to a higher plan: immediate application with proration • Downgrade to a lower plan: application at next renewal

7.1. Principle

In accordance with Articles L.221-18 et seq. of the French Consumer Code, the User has 14 days from subscription to exercise their right of withdrawal, without having to justify reasons or pay penalties.

7.2. Exception

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium whose execution has begun after express prior consent from the consumer and express waiver of their right of withdrawal.

By checking the box "I agree to start using the service immediately and waive my right of withdrawal", the User expressly waives their right of withdrawal.

7.3. Exercise of Right of Withdrawal

To exercise this right, the User must notify their decision by email to: contact@stratalp.io

Refund will be made within 14 days following receipt of the request, using the payment method used at subscription.

8.1. Cancellation by User

The User may cancel their Subscription at any time: • From account settings in the Application • By email to contact@stratalp.io

Cancellation takes effect at the end of the current subscription period. The User retains access to Premium Services until that date.

No pro-rata refund is made for the remaining period.

8.2. Three-Click Cancellation (Art. L.215-1-1 of the French Consumer Code, effective 1 June 2023)

For any subscription with automatic renewal subscribed online, StratAlp provides a free feature allowing the User to cancel within a maximum of three clicks from the home page of the subscriber area, with no blocking step:

1. Open "My subscription" from the account menu;
2. Select "Cancel my subscription";
3. Confirm the request.

Cancellation is confirmed by email immediately. This route is in addition to the classical channels (settings, email).

8.3. Annual Notice (French Châtel Law, Art. L.215-1)

For fixed-term subscriptions with tacit renewal, the User is notified by email between three months and one month before the renewal date of their right not to renew.

8.4. Cancellation by StratAlp

StratAlp may cancel the Subscription without notice or compensation in case of: • Violation of the Terms of Use • Fraudulent use of the Application • Non-payment after formal notice remaining without effect for 15 days • Provision of false or misleading information

8.5. Effects of Cancellation

At the end of the subscription period: • Access to Premium Services is deactivated • User data remains accessible in read-only mode • User can export their data before deletion

9.1. Service Provision

StratAlp commits to: • Provide Premium Services in accordance with their description • Ensure Application availability under reasonable conditions • Correct reported malfunctions within reasonable timeframes • Ensure data security and confidentiality

9.2. Availability

StratAlp strives to ensure Application availability 24/7. However, StratAlp cannot guarantee permanent availability and cannot be held responsible for: • Interruptions for scheduled maintenance (notified in advance) • Interruptions due to force majeure events • Interruptions due to telecommunications operators

9.3. Service Evolution

StratAlp reserves the right to evolve Premium Services features, provided their value is not substantially diminished.

10.1. General Liability

StratAlp's liability under these Terms is limited to direct damages, excluding any indirect damage (data loss, loss of opportunity, commercial damage, etc.).

In any event, StratAlp's total liability shall not exceed the amounts actually paid by the User during the last 12 months.

10.2. Exclusions of Liability

StratAlp cannot be held responsible for: • Decisions made by the User based on information provided • Inaccuracy of GPS tracks imported by the User • Weather or terrain conditions during races • Damages resulting from non-compliant use of the Application • Service interruptions of third-party platforms (Strava, Garmin, etc.)

10.3. Health Warning

Information provided by StratAlp (heart rate zones, nutrition, paces) are estimates for informational purposes only. They do not replace medical or health professional advice. Users are advised to consult a doctor before any intense physical activity.

Processing of personal data in connection with Subscriptions is governed by our Privacy Policy, accessible in the Application and on our website.

Data processed for Subscription management: • Identification data (name, email) • Payment data (processed by Stripe, not stored by StratAlp) • Transaction history • Billing data

Legal basis: Contract execution (Article 6.1.b of GDPR)

Retention period: • Account data: duration of subscription + 3 years • Billing data: 10 years (legal obligation)

To exercise your rights (access, rectification, deletion), contact: contact@stratalp.io

12.1. StratAlp Rights

The StratAlp Application, its source code, design, algorithms, and content are protected by intellectual property law.

The Subscription grants the User a personal, non-exclusive, non-transferable, and revocable license to use Premium Services.

12.2. User Rights

The User retains all rights to their Content (GPS tracks, strategies, personal data).

By using the Application, the User grants StratAlp a non-exclusive license to host, save, and process their Content for service provision purposes.

12.3. Prohibitions

Any reproduction, modification, distribution, decompilation, or reverse engineering of the Application is strictly prohibited.

13.1. Support

For any questions regarding the Subscription, the User may contact support: • Email: contact@stratalp.io • Contact form in the Application

Response time: 48 business hours maximum.

13.2. Complaints

Any complaint must be sent by email to contact@stratalp.io specifying: • The subject of the complaint • The references of the Subscription concerned • Any useful supporting documents

13.3. Consumer Mediation (Art. L.616-1 of the French Consumer Code)

In case of an unresolved dispute, the User may use, free of charge, the consumer mediator appointed by StratAlp and accredited by the French Commission d'Évaluation et de Contrôle de la Médiation de la Consommation (CECMC):

Médiateur du e-commerce de la FEVAD (French e-commerce mediator) 60 rue La Boétie, 75008 Paris, France Online submission: https://www.mediateurfevad.fr Email: mediateurduecommerce@fevad.com

European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr (available to EU consumers).

StratAlp reserves the right to modify these Terms at any time.

Notification: Subscribed Users will be informed of modifications by email and/or notification in the Application at least 30 days before they take effect.

Acceptance: Continued use of Premium Services after the new Terms take effect constitutes acceptance thereof.

Refusal: In case of disagreement with the new Terms, the User may cancel their Subscription before they take effect, without penalty.

15.1. Applicable Law

These Terms are governed by French law.

15.2. Amicable Resolution

In case of dispute, the parties commit to seeking an amicable solution before any legal action.

15.3. Competent Jurisdiction

Failing amicable resolution, French courts shall have sole jurisdiction over the dispute.

For consumers residing in the European Union, mandatory consumer law provisions of their country of residence apply.

15.4. Partial Nullity

If any clause of these Terms is declared null, the other clauses shall remain fully valid.